At AGParts Worldwide, our commitment to our quality is unparalleled!

We offer a wide range of products and services to best fit your needs. Here’s how we can make your organization’s parts procurement a success:

Technical Support:

• Technical Support Specialists are available to help with any question or issue you encounter during the installation of your replacement part.
• Tutorial videos and phone support available upon request. Please send any requests to QA@agpartsworldwide.com.

Customer Service – Damaged Items:

• Items damaged in transit must be reported within 24 hours of delivery at your facility. Please save all packaging.
• Contact customerservice@agpartsworldwide.com for assistance with damaged items.

Customer Service – Motherboard/Core Exchanges:

• As a cost savings to you and a benefit to the environment, we send a return shipping label with the Core Exchange.
  • If you did not receive a label in your shipment, please email us at: customerservice@agpartsworldwide.com.  
• Please do not use the Return Label Form below to return a Core Exchange Part.

Warranty Information – Defects:

• 120-day warranty on all parts DOA (defective upon arrival).
• 90-day warranty on all motherboard repairs.

Warranty Information – Other:

• No Longer Needed: 20% restocking fee after 60 days.

Limitations:

• AGParts reserves the right to deny credit upon receipt of items if any of the following occur:
  • After inspection, our technicians find that the part is not an AGParts product.
  • Part incurs damage during transit due to improper packaging by customer. Please follow proper packaging practices as directed.